If you haven't checked lately, the HR department has gotten a whole lot busier in managing employee relations' issues and complaints. Since the #MeToo movement we've seen a significant increase in organizations investing in training for their HR teams on how to properly conduct investigations. Why? Simple: risk management. Without HR having the right competencies [...]
As an educator in the HR profession, I routinely facilitate HR training and internal investigations training throughout the U.S. As I interact with professionals and ask the question, "So, how do you manage your investigation case files?" I then get the proverbial deer-in-the-headlights look from everyone in the room. These days, the number of employee [...]
Employee Complaint Intake As we interact with our clients and students in our HR investigations classes, we frequently hear, "So, what do we do when it seems every employee is alleging hostile work environment?" It is difficult today, because so many employees think they understand what a hostile work environment is. And, actually a lot [...]
A couple of years ago, I posted this blog and felt compelled to post it again because I'm still not seeing enough organizations investing in the basic skills development for supervisors and managers. I continually hear from HR Generalists, Managers, Directors, and VP’s: “the managers just don’t ‘get’ what we do in HR…they don’t document anything [...]
BOOK LAUNCH HOW TO KEEP HR FROM BEING THE EMPLOYEE COMPLAINT DEPARTMENT By author, Natalie Ivey, MBA, SPHR, SHRM-SCP Now available on Amazon and Barnes & Noble, BN.com To my fellow HR professionals who have been anticipating the release of my new book, I appreciate your patience! I am pleased to announce the release [...]
Many managers today have been promoted from within, often because they are technically competent at their job--but not necessarily because they are "people-management competent" at their job. And, when supervisors get thrust into the job of managing people in the current environment--without the proper training--a lot of risk is invited into the organization. Why? Because [...]
As an HR consultant and educator in the HR profession, I get a lot of questions that sound like this: "So, Natalie, we've got this employee, Valerie, who is approved for intermittent FMLA...and, well...she has a habit of when she doesn't get a PTO day approved by her supervisor, she later just calls in sick [...]
In the modern workplace Millennials can be stereotyped as lazy, entitled, or just an overall headache for managers, most of whom, are Baby Boomers. What exactly is causing the disconnect between generations? Are the majority of Millennials really that awful? How do we fix it? Being a Millennial myself, I want to help share the [...]
As I travel around the country teaching internal investigations training programs for HR professionals, I routinely encounter a lot of attendees who have just been “thrown to the wolves” in managing internal investigations. Experience in handling payroll? Check. Experience handling benefits? Check. Pretty organized person with administrative backround? Check. Then the boss says, “Since you [...]
So, your company got nailed by the EEOC. Well, it happens to the best of employers these days. Unfortunately, the last few years under the EEOC’s Strategic Enforcement Initiative, we’ve seen a definite increase in litigation and extraordinary training mandates in Consent Decrees. As part of the aftermath of litigation, the EEOC routinely will mandate [...]