HR Investigations: A Case for Case Management As an HR consultant, investigator, and educator in the HR profession, I routinely facilitate employee relations and HR investigations training for clients. As I interact with professionals and ask them the question, “So, how do you manage your employee relations and HR investigations case files?” I then [...]
In my previous post, I discussed 3 Strategies for creating consistent investigative processes: Create a specific model for how the ER team (or HR, or Compliance team) actually operates Identify, through a needs analysis, what knowledge and skill gaps exist with the current team members regarding how to conduct internal investigations. Implement an effective internal [...]
Recently I had the opportunity to review some very current data regarding employee relations and internal investigations from one of our strategic partners, HRAcuity. According to their latest benchmark study, there was a significant change in data regarding how organizations are managing their internal investigations processes. Based on this recent data, there was an increase [...]
HR and Employee Relations investigators are increasingly managing investigations in the virtual space. Sometimes the issue is simply logistics in interviewing field employees or simply the costs associated with corporate travel. And, in during the COVID-19 pandemic, the issue has been a public safety issue in requiring social distancing. If you are an HR or [...]
All of us are currently experiencing the effects of the Coronavirus on our personal and professional lives. For HR professionals, our role is to stay informed about legislative changes, cascade critical information to senior leadership to ensure compliance, and align our organizations through effective communication to employees. Below I have provided a summary of details [...]
If you haven't checked lately, the HR department has gotten a whole lot busier in managing employee relations' issues and complaints. Since the #MeToo movement we've seen a significant increase in organizations investing in training for their HR teams on how to properly conduct investigations. Why? Simple: risk management. Without HR having the right competencies [...]
As an educator in the HR profession, I routinely facilitate HR training and internal investigations training throughout the U.S. As I interact with professionals and ask the question, "So, how do you manage your investigation case files?" I then get the proverbial deer-in-the-headlights look from everyone in the room. These days, the number of employee [...]
Employee Complaint Intake As we interact with our clients and students in our HR investigations classes, we frequently hear, "So, what do we do when it seems every employee is alleging hostile work environment?" It is difficult today, because so many employees think they understand what a hostile work environment is. And, actually a lot [...]
A couple of years ago, I posted this blog and felt compelled to post it again because I'm still not seeing enough organizations investing in the basic skills development for supervisors and managers. I continually hear from HR Generalists, Managers, Directors, and VP’s: “the managers just don’t ‘get’ what we do in HR…they don’t document anything [...]
BOOK LAUNCH HOW TO KEEP HR FROM BEING THE EMPLOYEE COMPLAINT DEPARTMENT By author, Natalie Ivey, MBA, SPHR, SHRM-SCP Now available on Amazon and Barnes & Noble, BN.com To my fellow HR professionals who have been anticipating the release of my new book, I appreciate your patience! I am pleased to announce the release [...]