3-Day HR Investigations Training & Mock Investigation Workshop
Attendees will learn how to recognize dysfunctional organizational behaviors that contribute to employee complaints and investigations–and through a facilitated HR Roundtable session, the instructor and consultant, Natalie Ivey, will consult with the team on strategies for improving employee relations and minimizing employee complaints.
This program provides all of the components of the 2-day version, but expands the Interactive, Skill-Building Workshop by adding two additional practice cases to the curriculum. This provides an experiential learning environment, in which participants apply newly acquired knowledge of the investigative process–and by investigating three, distinctly different types of practice cases.
Attendees attending this program will learn the key aspects of the investigative process, how to determine if an employee complaint is just “drama” or a serious issue that requires investigation, how to interview witnesses using the Ivey Bulls Eye technique and deal with reluctant and hostile witnesses, and this program provides more in-depth discussion on how to combat political interference in investigations.
Throughout the practice session, participants receive education on how to use the tools and techniques to prepare for interviewing witnesses, gathering testimonial, documentary, and physical evidence, and how to analyze and compile data. The instructor will provide feedback and coaching on the group’s ability to use their investigative tools, their ability to ask effective interview questions, and document appropriately.
Once the practice investigation has concluded, participants are then challenged with how to determine appropriate courses of action that will minimize organizational risk. The instructor will provide guidance to enable participants to think beyond the immediate investigative case, and to learn how their actions, or lack of taking appropriate actions, can significantly impact the organization and create liability.
INTRODUCTION: The Key Drivers of Internal Complaints & Strategies for Improving Organizational Culture.
HR ROUNDTABLE: Facilitated discussion with HR team and senior leaders regarding internal challenges, obstacles, and development of strategies to minimize employee complaints.
MODULE 1: Employment Law: Understanding Compliance Requirements When Conducting Internal Investigations.
MODULE 2: Common Laws that Add Compliance Obligations When Conducting Investigations.
MODULE 3: Developing an Investigative Strategy to Manage a Case Effectively.
MODULE 4: Conducting Witness Interviews to Cut Through the Nonsense & Get to the Truth
MODULE 5: Effective Case Management – Managing the Politics.
MODULE 6: Organizing Evidence in Preparation for Writing the Investigative Report.
MODULE 7: The Do’s & Don’ts of Writing an Effective Investigative Report.
INTERACTIVE, SKILL-BUILDING WORKSHOP: Conducting Three Practice Investigations
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