3-Day HR Investigations Training & Mock Investigation Workshop

Program Description

Attendees will learn how to recognize dysfunctional organizational behaviors that contribute to employee complaints and investigations–and through a facilitated HR Roundtable session, the instructor will consult with the team on strategies for improving employee relations and minimizing employee complaints.

This program provides all of the components of our 2-day program, but expands the Interactive, Skill-Building Workshop by adding two additional mock investigation cases to the curriculum.  The mock investigations provide an experiential learning environment in which attendees apply newly acquired knowledge of the investigative process.

Here are some of the “how-to” skills that attendees will acquire from attending this program:

  • Identify the key components of the investigative process to create consistency in conducting investigations
    How to determine if an employee complaint is just “drama” or a serious issue that requires investigation
    How to prepare for and interview witnesses using a proprietary technique
    How to deal with reluctant and hostile witnesses who fail to cooperate
    How to combat political interference in investigations
    How to properly gather and preserve evidence
    How to properly document witness statements and conversations
    How to evaluate witness credibility
    How to prepare an internal investigations report
    How to present findings to leadership and discuss remediation
    How to mitigate risks to the organization post-investigation, such as claims of retaliation

Our instructor also provides continual feedback and coaching on the group’s ability to use their investigative tools, their ability to ask effective interview questions, and document appropriately. Once the mock investigations have concluded, attendees are then challenged with how to determine appropriate courses of action that will minimize organizational risk.  The instructor will provide guidance to enable attendees to think beyond the immediate investigative case, and to learn how their actions, or lack of taking appropriate actions, can significantly impact the organization and create liability.

The 3-Day workshop is available in a virtual format and we can schedule the program to accommodate the needs of team members who are in multiple time zones.  For more information about this program, or our ability to create a custom program to meet the needs of your organization, please contact us at Info@HR-investigations.com or at (800) 517-7129. We would love to work with your organization to create a targeted, results-focused training solution.

Agenda

INTRODUCTION: The Key Drivers of Internal Complaints & Strategies for Improving Organizational Culture.

HR ROUNDTABLE: Facilitated discussion with HR team and senior leaders regarding internal challenges, obstacles, and development of strategies to minimize employee complaints.

MODULE 1: Employment Law:  Understanding Compliance Requirements When Conducting Internal Investigations.

MODULE 2: Common Law that Adds Compliance Obligations When Conducting Investigations.

MODULE 3: Developing an Investigative Strategy to Manage a Case Effectively.

MODULE 4: Conducting Witness Interviews to Cut Through the Nonsense & Get to the Truth

MODULE 5: Effective Case Management – Managing the Politics.

MODULE 6: Organizing Evidence in Preparation for Writing the Investigative Report.

MODULE 7: The Do’s & Don’ts of Writing an Effective Investigative Report.

INTERACTIVE, SKILL-BUILDING WORKSHOP: Conducting a Practice (Mock) Investigation

For pricing, please contact us at (800) 517-7129 Ext. 2 for Client Services.  Or, email us at info@hr-investigations.com.