This workshop is a 3-Day, 18 Contact Hour Program and can be delivered as a Virtual Training format via Webex or as an In-Person Classroom Training. For Virtual Programs, we can schedule the sessions according to your organization’s specific needs. If you are an individual looking for training for just yourself, and not looking to book a group training, please refer to our Upcoming Events page for a list of our upcoming training classes that are available for registration.
Attendees will learn how to recognize dysfunctional organizational behaviors that contribute to employee complaints and investigations–and through a facilitated HR Roundtable session, the instructor will consult with the team on strategies for improving employee relations and minimizing employee complaints.
This program provides all of the components of our 2-day workshop, but expands the Interactive, Skill-Building Workshop by adding an additional mock investigation case to the curriculum. The mock investigations provide an experiential learning environment in which attendees apply newly acquired knowledge of the investigative process.
Here are some of the “how-to” skills that attendees will acquire from attending this program:
- Identify the key components of the investigative process to create consistency in conducting investigations
- How to determine if an employee complaint is just “drama” or a serious issue that requires investigation
- How to prepare for and interview witnesses using a proprietary technique
- How to deal with reluctant and hostile witnesses who fail to cooperate
- How to combat political interference in investigations
- How to properly gather and preserve evidence
- How to properly document witness statements and conversations
- How to evaluate witness credibility
- How to prepare an internal investigations report
- How to present findings to leadership and discuss remediation
- How to mitigate risks to the organization post-investigation, such as claims of retaliation
Our instructors also provide continual feedback and coaching on the group’s ability to use their investigative tools, their ability to ask effective interview questions, and document appropriately. Once the mock investigations have concluded, attendees are then challenged with how to determine appropriate courses of action that will minimize organizational risk. The instructor will provide guidance to enable attendees to think beyond the immediate investigative case, and to learn how their actions, or lack of taking appropriate actions, can significantly impact the organization and create liability.
For more information about this program, or our ability to create a custom program to meet the needs of your organization, please contact us at Info@HR-investigations.com or at (800) 517-7129. To complete online registration for this class, please visit our Upcoming Events page for list of dates for upcoming in-person and virtual training events.
INTRODUCTION: The Key Drivers of Internal Complaints & Strategies for Improving Organizational Culture.
HR ROUNDTABLE: Facilitated discussion with HR team and senior leaders regarding internal challenges, obstacles, and development of strategies to minimize employee complaints.
MODULE 1: Employment Law: Understanding Compliance Requirements When Conducting Internal Investigations.
MODULE 2: Common Law that Adds Compliance Obligations When Conducting Investigations.
MODULE 3: Developing an Investigative Strategy to Manage a Case Effectively.
MODULE 4: Conducting Witness Interviews to Cut Through the Nonsense & Get to the Truth
MODULE 5: Effective Case Management – Managing the Politics.
MODULE 6: Organizing Evidence in Preparation for Writing the Investigative Report.
MODULE 7: The Do’s & Don’ts of Writing an Effective Investigative Report.
INTERACTIVE, SKILL-BUILDING WORKSHOP: Conducting a Practice (Mock) Investigation
For pricing, please contact us at (800) 517-7129 Ext. 2 for Client Services. Or, email us at email@example.com.