June 18, 2019 – 1:00 pm – 2:30 pm EST

Audio Conference:
How to Keep HR From Being the Employee Complaint Department

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Highlights of the Audio Conference

HR always seems to be caught in the middle between employees who complain all the time and managers who want HR to handle all the conflict. Because most HR professionals possess good interpersonal skills and are approachable, employees would rather run to HR to "vent" than deal with their manager. Why? It's easier to let HR handle it than dealing with the conflict themselves. Also, most supervisors would rather have a root canal than actually confront employees and hold them accountable. In this engaging and informative audio conference, internationally recognized speaker, consultant, and author of How to Keep HR From Being the Employee Complaint Department, Natalie Ivey, will help you identify your "freeway of foot traffic" that is coming to your HR door every day She will help you to recognize how your own behavior in dealing with employee relations' issues may be negatively impacting your own productivity and work/life balance. And, she will give you tools, tips and techniques to minimize the "enabling" behavior of solving everyone's workplace relationship issues. This is a must-attend conference for HR and Employee Relations' professionals.

June 18, 2019 – 3:00 pm – 4:30 pm EST

Audio Conference: How to Conduct Employee Relations Investigations

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Highlights of the Audio Conference

When the time comes to handle a touchy employee issue...who do they call? HR. But is HR properly trained in how to handle internal investigations? Not usually. Most HR professionals have never had formal training in how to conduct investigations, so is the time to learn when suddenly faced with having to do an investigation? Without acquiring the proper skills in how to handle allegations in the workplace - and investigate them effectively - employees may feel their complaints are not taken seriously internally. Therefore, they may take their complaints externally - to the EEOC, DOL, or to their attorney. This is a must-attend conference for HR professionals in need of a "crash course" in how to handle employee complaints and learn the very basics of how to conduct an HR or employee relations' investigation.